Last updated: June 2026
Please read these Terms and Conditions carefully before purchasing from The Felting Nook. By completing a purchase, you confirm that you have read, understood, and agree to be bound by these terms.
The Felting Nook is an independent digital education business operated by Mary, based in the United Kingdom. We sell digital needle felting video workshops via our website at thefeltingnook.com.
Contact: thefeltingnook@gmail.com
We sell digital video workshops delivered via a third-party course platform (Thinkific). Upon successful payment, you will receive access details by email within 24 hours.
All products are described in detail on our sales page. Please read all product descriptions carefully before purchasing.
All prices are displayed in USD ($) and are inclusive of any applicable taxes unless otherwise stated. Prices may change at any time, but changes will not affect orders already placed.
We are not currently VAT registered. If our VAT status changes in the future, we will update our pricing and these terms accordingly.
Payments are processed securely by Stripe. We accept major debit and credit cards. By providing your payment details, you confirm that you are authorised to use the payment method provided.
All transactions are encrypted using industry-standard SSL/TLS technology. We do not store your card details.
After successful payment, you will:
Please check your junk/spam folder if you do not receive your email within 24 hours. If you still have not received it, contact us at thefeltingnook@gmail.com.
"Lifetime access" means you will have access to the course content for as long as The Felting Nook continues to operate and the course remains available on our platform. We will make reasonable efforts to maintain availability and will provide notice of any significant changes.
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase for any reason, simply contact us within 30 days of your purchase date and we will issue a full refund — no questions asked.
To request a refund, email us at thefeltingnook@gmail.com with your order details. Refunds will be processed to the original payment method within 5–10 business days.
After 30 days, we are unable to offer refunds.
All course content — including videos, written materials, images, and any associated resources — is the intellectual property of The Felting Nook and is protected by copyright law.
Your purchase grants you a personal, non-transferable licence to access and use the course content for your own personal, non-commercial use only. You may not:
If you are based in the United Kingdom, you have statutory rights under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015. By purchasing a digital product and requesting immediate access, you acknowledge that your right to cancel under the 14-day cooling-off period may be affected. Our 30-day money-back guarantee provides rights that go beyond your statutory minimum rights.
To the fullest extent permitted by law, The Felting Nook shall not be liable for any indirect, incidental, or consequential losses arising from your use of our products or website. Our total liability to you shall not exceed the amount you paid for the relevant product.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
Our workshops are designed for educational and creative enjoyment purposes. Results will vary depending on individual skill, effort, and practice. We cannot guarantee specific outcomes.
Needle felting involves sharp needles. Please follow all safety guidance provided in the course. We accept no liability for injury resulting from improper use of tools.
We make every effort to ensure our website is accurate and available, but we cannot guarantee uninterrupted access. We reserve the right to modify or discontinue any part of the website or its content at any time.
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website or products after changes constitutes acceptance of the updated terms.
If you have any questions about these Terms and Conditions, please contact us:
The Felting Nook
Email: thefeltingnook@gmail.com
Website: thefeltingnook.com